2020 has been a nightmare for most, but I started the year optimistic that I was going to solve my personal support woes. I found a promising care provider called Serenity Integrated Care in March and we had a good honeymoon period. Now, my care is managed incompetently, I endure frequent lateness and absence, PA's constantly on the phone and incorrect invoices. These are just a few of the issues I am facing. This blog highlights my experiences and my journey into employing PAs directly.
The Journey So Far
I am embarking onto a journey of employing my own personal assistants. This posts tells you of the journey so far.
Holiday Pay Discovery
I discovered that I was entitled to holiday pay so I went to see my former employer and Director of my care provider.
Merry Christmas
My first Christmas in London was brilliant. And, I made my first Christmas Dinner!
Phones and More Phones
Phones are becoming a problem for my support. Action is needed!
Happy New Year
Happy New Year, everyone. My care went well today, but COVID-19 worries continue.
