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2020 has been a nightmare for most, but I started the year optimistic that I was going to solve my personal support woes. I found a promising care provider called Serenity Integrated Care in March and we had a good honeymoon period. Now, my care is managed incompetently, I endure frequent lateness and absence, PA's constantly on the phone and incorrect invoices. These are just a few of the issues I am facing. This blog highlights my experiences and my journey into employing PAs directly.




The Journey So Far

I am embarking onto a journey of employing my own personal assistants. This posts tells you of the journey so far.

Flexible Payment Planning

Holiday Pay Discovery

I discovered that I was entitled to holiday pay so I went to see my former employer and Director of my care provider.

Christmas Vibes

Merry Christmas

My first Christmas in London was brilliant. And, I made my first Christmas Dinner!

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On the Phone

Phones and More Phones

Phones are becoming a problem for my support. Action is needed!


Happy New Year

Happy New Year, everyone. My care went well today, but COVID-19 worries continue.

Coming Soon Neon Light



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